Clear, practical ideas, and Deeper thinking about the signals that matter.
Messy Customers vs. Destructive Customers: Why Most Businesses Can't Tell the Difference
Most teams can handle messy customers. What breaks a business is when it can’t tell the difference between normal human chaos and genuine destructive behaviour, and the cost shows up far too late.
Busy But Not Effective
Busy teams. Full calendars. Constant activity. Yet commercial results feel softer than the effort invested. This article explores why motion replaces momentum inside growing organisations and how seeing revenue flow clearly changes everything.
