Clear, practical ideas, and Deeper thinking about the signals that matter.
Capability, Converted
Monday performance meetings begin with the assumption that the business is understood. Platform and dashboard screens are open, reports are ready, metrics are tabled and tracked. Yet when the question arrives about how much of our commercial capability actually becomes revenue? The answer dissolves. Endpoints get measured. What doesn't get measured are the transitions in between, where capability becomes performance and where effort quietly evaporates.